Do you provide software testing, verifications and QA services?

Yes, we have a comprehensive software testing system that includes QA, functionality & feature testing, integration, regression, web software, compatibility testing on various platforms, load and performance testing, test case preparations, execution of test cases, reporting, HCI testing etc.

Do you provide maintenance services after delivery?

Yes, we support all the software we design on the basis of a product license. This generally includes bug-tracking and trouble shooting. Feature enhancements and developments are also handled. We are also able to provide maintenance and support services on ad hoc basis or on contract basis for extra costs after delivery. Please contact us today to see what we can do for you.

How can I be confident of the quality and reliability of your service?

At Pyxel, quality is our main priority. We take all necessary steps to ensure customer satisfaction. The goal of our company is to build customised software applications and management information systems that meet the strictest standards of quality. We "get into your head" and develop a deep understanding of your needs, wants and expectations. The result is an exceptional product that is supposed to “blow your mind.”

What about urgent bug fixing?

We ensure that the utmost precautions are taken to avoid programming errors in products delivered to our customers. Minor faults can be identified even in the highest quality products. However, we fix bugs as soon as possible. Terms are applicable.

What detailed set of requirements do you require from us?

Requirements elicitation is an interactive process. For successful and correct design and project realisation we need a detailed specification. You should point all your preferences concerning style, colour gamut, shapes etc. Also we need to know your project specification, description of the application that the design will be developed for. It would be great to have you finalised on a prototype of your programs before further design development.

What time zone are we situated in?

We are located in a +5 GMT time zone. The exact time of contact is certainly whenever suits you best, but it is best to choose a time that you can meet as and when the product and service is developing. A planned meeting makes the development process smoother and allows us to streamline the scheduling process.

What if my question is not answered on this page?

The most convenient way of making contact is via Email. We look forward to answering your questions, queries and hearing your comments. You can send your questions and comments to info@pyxel.co.ukor give us a call on 0345 257 2786 and we will be in touch with you as soon as possible.

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